Pakistan – Telenor is looking to hire following staff.
Customer Experience Manager Jobs at Telenor Pakistan Sep 2021
Get Latest updates Telenor Jobs & Apply Online now to get hired. Hiring for following positions.
1- Assistant Manager Customer Experience
A. Receive and evaluate customer feedback as well as monitor all processes that come into direct contact with the customer.
B. Responsible to analyze customer metrics, including CSAT, NPS & Churn.
C. Identifying ideal customer profiles and mapping customer journeys to identify the gaps in customer experience across all touchpoints, for all kinds of customer interactions, transactions and engagements, from purchase to product return to customer support.
D. Strong Collaboration with the Technology teams to ensure a seamless brand and Network experience, driving continuous improvisation in GSM and Data services.
E. Responsible for achieving all targets/KPI’s set by the department.
A. Bachelors/ Masters / MBA from a reputed university in business.
B. Good Understanding of Business Value Chain (B2B).
C. Knowledge of customer experience management approaches, methodologies & tools (NPS & CSAT).
D. Partner Management Skills.
E. Delivering effective and engaging presentations to a variety of audiences.
And many more jobs. For more details, please scroll down & click the apply button
Last Date to Apply: Sep-20-2021
Telenor ASA is a Norwegian majority state-owned multinational telecommunications company headquartered at Fornebu in Bærum, close to Oslo. It is one of the world’s largest mobile telecommunications companies with operations worldwide, but focused in Scandinavia and Asia.
Pakistan – Telenor Jobs
|Title||Customer Experience Manager Jobs at Telenor Pakistan Sep 2021|
|Job Location||Lahore, Pakistan|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Telenor Job Site..
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