All Turtles Remote/Online Customer Support Rep Remote Jobs.
Customer Support Rep Jobs | Remote Jobs Mar 2021 | All Turtles
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1- Customer Support Representative
Job Type: Full Time
a- Building and maintaining a complete understanding of the product and new features as they’re developed.
b- Troubleshooting user challenges, recommending solutions, and triaging requests to the Head of Product and technical team wherever necessary.
c- Defining, and then owning, our customer support strategies, tools, and processes.
d- Creating and implementing a process to manage and resolve all customer support issues.
e- Establishing metrics, and then achieving and improving on them.
f- Analyzing customer usage internally to identify, communicate, and act upon both risks and opportunities.
g- Informing decisions about when and how to grow the support team.
Job is 100% remote.
#REMOTEJOBS #ONLINEJOBS #WFH #WORKFROMHOME
|Title||Online Careers Customer Support Rep at All Turtles Mar 2021|
|Hiring Organization||All Turtles|
|Employment Type||Full Time|
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How to Apply for Online Customer Support Rep Jobs at All Turtles Feb 2021
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*This job was originally posted on All Turtles job site.
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